فایل word بررسی و اجرای سیستم مدیریت کیفیت (ISO9001-2000) در رضایت پرسنل بیمارستان ها

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 فایل word بررسی و اجرای سیستم مدیریت کیفیت (ISO9001-2000) در رضایت پرسنل بیمارستان ها دارای 167 صفحه می باشد و دارای تنظیمات و فهرست کامل در PDF می باشد و آماده پرینت یا چاپ است

فایل پی دی اف فایل word بررسی و اجرای سیستم مدیریت کیفیت (ISO9001-2000) در رضایت پرسنل بیمارستان ها  کاملا فرمت بندی و تنظیم شده در استاندارد دانشگاه  و مراکز دولتی می باشد.

Survey effect implementations of quality management system
(iso9001-2000) on personnel satisfaction in Tamin Ejtemaee

Abstract
The purpose of this research, determining of exception and perception of
Tamin Ejtemaee hospital staff and effect implementations of quality
management system (iso9001) on personnel satisfaction .for achievement of
this aims were selected 73 people.
This research method based of adjective was applied research and based of
gathering data was descriptive and survey research. Questioner method was
used in this research. For test of instrument validity was used of supervisor and
advisor guides and for reliability was used of korenbakh Alfa.
The result was shown that there are meaningful difference between exception
and perception of Tamin Ejtemaee hospital staff. The most gaps were related
to improvement of life quality and generation of trust between management
and staff. The lost gap was related to increase of hospital validity.
Key words
Quality of services, focus on internal costumer , internal relationship , basics ,
personnel training , ISO 9001

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